Why home connectivity is now a business issue


In a recent survey of 2,000 UK home workers, 43% stated they experienced broadband problems at least once a week with many of the problems encountered during Zoom and Microsoft Teams video conferencing sessions.  It gets worse – 16% had even struggled to send an email due to poor broadband speeds.   

In 2020 millions of UK employees migrated to home working and suffered from poor home broadband speeds due to the complexity of cloud business applications and multiple devices required. 

The office VS home connectivity divide.

Most offices now have ultrafast fibre broadband or Ethernet Leased Line connectivity as standard, to ensure business-critical applications such as VoIP and video conferencing can cope with multiple users uploading and download data at any given point.  

While over 3 million UK homes are still using legacy ADSL2+ broadband connectivity with just 24Mbps download.  Bandwidth frustration is real, and while fibre broadband can provide potentially greater speedsthey are often shared by the family and subject to contention as users in the local neighbourhood share the same broadband infrastructure. 

When considering the estimated internet usage for common work tasks, it’s evident that many home workers are struggling with inadequate broadband connectivity. 

Compare broadband speeds with our free connectivity comparison guide.   

The new normal. 

By the end of 2020, 67% of enterprise infrastructure and software will be cloud based and for most businesses home working in one form or another is here to stay.  One third of businesses plan to have over half of their workforce working remotely permanently after the current pandemic ends. This shift to hybrid working is going to be common across all industries and reliable connectivity in the office and at home will be central to achieving the best results.  

An investment worth making.

Its estimated that SMEs save an average of £840 pcm due to staff working remotely, these savings could be reinvested into better connectivity solutions to improve remote user experience and increase productivity. The planned nationwide full fibre has been predicted to boost UK productivity by £59bn every year. For individual businesses, it’s been estimated that a one-off increase in speed can increase productivity by up to 3.8% and increase new business by 3.2%. 

Upgrading to Superfast Broadband FTTC. 

Up to 5x faster than standard ADSL, Superfast Broadband (FTTC) is ideal for remote workers who need an increase in speed. With upload speeds of up to 20Mbps and download speeds of up to 80Mbps, installing FTTC for home workers can provide a significant upgrade in productivity at a minimal cost. 

We currently have special offers on our FTTC service for remote workers. Contact our connectivity specialists today for your customised quote. 

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