Direct Routing for Microsoft Teams.

Introduce cloud-based telephony into your existing Microsoft Teams platform and enable staff to make and receive external calls without additional licenses or expensive, on-premise equipment.

Give Microsoft Teams a voice with our cost-effective Direct Routing service

A quick and flexible telephony solution for your business.

Direct Routing integrates with your Microsoft Teams platform to enable staff to make and receive calls from their connected laptop, mobile device, or compatible IP handset.  Calls are routed over the internet via SIP Trunking.   

With many of the features you’d expect from a traditional phone system, such as call routing and voicemail, Direct Routing transforms your Microsoft Teams application into a unified communications solution and is a hassle-free and cost-effective way to adopt cloud telephony in your business.    

The service is compatible with Microsoft 365 Business Basic, Business Standard, Business Premium, E1, E3 or E5 with the Microsoft Phone System or Business Voice licence.  

Business Benefits of Direct Routing for Microsoft Teams:


One platform for all your collaboration needs

Manage all communications, documentation and projects in real-time within the Microsoft Teams platform.

Stress-free migration

Switching your telephony setup to Microsoft Teams Direct Routing is hassle-free with number porting available to ensure you keep your geographic number wherever you are.


Fully managed

Benefit from responsive 24/7 UK-based support with guaranteed SLAs. Our in-house team are only ever a phone call away should you need them.

Ideal for remote working

As it’s cloud-based, staff can securely access their entire phone system and documentation from any internet-enabled device, improving responsiveness whilst working remotely.

Reduce costs

There’s no need to invest in additional licenses to benefit from voice features in the Microsoft Teams platform.

Start using Microsoft Teams as your phone system today

Supercharge remote working by transforming your Microsoft Teams platform into your desk phone. Download our brochure to discover more about the features and benefits of Direct Routing.
Microsoft Teams Direct Routing on Mobile Devices

Thinking of switching?

If your business is already using Microsoft Teams or if you are looking to replace your existing phone system, Direct Routing could be the ideal communications solution. Low-cost and easy to install, our team can set up the cloud-based telephony service without the need to invest in additional hardware and licenses. Request a quotation today to see how much you could save by switching.