Price Notifications
All future price notifications can be found on this page.
WLR - Price Notification
1st January 2023
Due to Openreach price increases legacy WLR services will increase as follows:
- PSTN and Multi-line rental to increase by £2 per month, per line.
- ISDN2 and ISDN30 rental to increase by £2 per month, per channel.
- WLR Service Care Level and Select Services to increase by 50p per month, per service charge.
The increase will be added to customer billing from the 1st February 2023.
SIP & Contact Point Rentals - Price Notification
1st December 2022
The costs of the following Gamma services will increase as follows:
- SIP Trunk Rental 10% price increase.
- Contact Point Rental 10% price increase.
- Maintenance 10% price increase.
The increase will be added to customer billing from the 1st January 2023.
Price Notification
1st April 2022
From the 1st May 2022 the cost of the following services will increase as follows:
- Select Services to £3.50 per month.
- DDI Rental to 35p per month.
- Fraud Monitor Line to 79p per month.
The increase will be added to customer billing from the 1st May 2022.
Vodafone EU Roaming Charges - Price Notification
1st January 2022
From the 1st January 2022 Vodafone will introduce a daily roaming fee:
- £2.00 ex VAT daily roaming fee known as ETS – European Travel Select.
The increase will be added to Vodafone tariff changes, resigns and new connections.
Line Rental - Price Notification
1st June 2021
From the 1st July 2021 Openreach are increasing the cost of analogue line rental to be applied as follows:
- Analogue line rental to increase by £1 per line, per month.
The increase will be added to customer billing from 1st July 2021
ISDN Rental - Price Notification
1st April 2021
From the 1st May 2021 Openreach are increasing the cost of ISDN rental to be applied as follows:
- ISDN2 rental to increase by £1.50 per channel, per month.
- ISDN30 rental to increase of £1.50 per channel, per month.
The increase will be added to customer billing from 1st May 2021.
Service Care Level 4 - Price Notification
3rd February 2021
From 1st May Openreach will further increase the cost of Service Level 4 for the following legacy services:
- ISDN2 increase of 30p per month per channel.
- ISDN30 increase of £1.00 per month per channel.
- PSTN and Multi-Line increase of 60p per month per line.
The increase will be added to customer billing from 1st May 2021.
Service Care Level 4 - Price Notification
1st January 2021
On the 1st January 2021 Openreach increased the cost of Service Care Level 4 on PSTN, PSTN Multi-Line and ISDN legacy services. This price increase will be applied to our customer’s bills from 1st February 2021 as follows:
- PSTN Line – Service Care Level 4 will increase from £4.50 to £5.50 per month.
- PSTN Multi Line – Service Care Level 4 will increase from £4.50 to £5.50 per month per line.
- ISDN2 – Service Care Level 4 will increase from £2.25 per channel to £2.75 per channel per month.
All costs exclude VAT. If you wish to discuss or amend your Openreach Service Care Level, please email to support@nte.works.
RPI Price Increase Cancelled
30th March 2020
RPI Price Increase
1 March 2020
From 1 April 2020, NTE Limited is applying a price increase to its monthly charges for fixed line services to help cover the increased operating costs. The following products will be affected by the RPI price increase of 2.7% applied as standard:
- Analogue line rental
- ISDN2 / 30 line rental
- Associated fixed line rental services, including broadband
In line with Ofcom’s regulations, small businesses (with ten employees or fewer), who pay recurring charges for fixed line rental, broadband or mobile services, have the right to withdraw from their contract for the affected services without paying early termination charges. The right for small businesses to exit their contract without penalty applies only to contracts entered into on or after 23 January 2014. The small business customer must exercise this right within 30 days of receiving this notice and the small business customer must give NTE Limited not less than 30 days written notice of its intention to terminate its contract.
If you are unsure about how these changes might affect you or to discuss your account, please call one of our specialist advisors on 0345 034 6622 or email support@nte.works.
Caller Display & ISDN Calling Line Identification (CLIP)
1 September 2018
Following changes to Ofcom’s General Conditions of Entitlement, which all communications providers must follow to operate in the UK, we are now pleased to offer Caller Display and ISDN CLIP services Free of Charge to our customers. Caller Display and CLIP allow you, as the called party, to receive the telephone number of the person calling you (unless withheld), helping you screen unwanted calls. If you already have this service, you do not need to do anything, we will automatically adjust your current pricing so that the service is free of charge from the 1st October 2018. If you do not have this service enabled and would like to receive it please contact support on 0345 034 6622 or email support@nte.works with your request.
Changes to Directory Entry Pricing
1 January 2017
Change Description
Monthly charge (ex VAT)
BT Dir Entry – Ordinary Local
£21.00
BT Dir Entry – Out of Area
£21.00
BT Dir Entry – Bold – Local
£40.00
BT Dir Entry – S/Bold – Local
£65.00